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Guest Orders

For customer support, please contact customer support.

For returns ONLY:

Please use the email address associated with your order.

Frequently Asked Questions

What is the Return Policy?

We offer a 30-day money-back guarantee for all products.

When can I expect my Refund?

Once we receive and verify your returned item(s) at our Return Center, we will process your refund through the original payment method. This process can take up to two weeks.

What is the Order Cancellation Policy?

You can cancel your order before it is shipped. To request a cancellation, please contact customer support.

When will my credit card be charged and how will it show up on my credit/debit card?

You will not be billed until your product(s) ship. If items are shipped separately, you will be billed each time an item is sent. The charge will appear on your credit card as "NVIDIA CORPORATION".

Why did my transaction not go through?

Several factors could cause a credit/debit card transaction to fail. If you encounter issues, please contact customer support.

What if I receive wrong, defective, or damaged product?

Please contact customer support within 30 days of your order date if you receive a wrong, defective, or damaged item.

What if my shipment is missing?

Please contact customer support for shipping issues.

What is your Privacy Policy?

Click here to view NVIDIA privacy policy.

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